Privacy Policy
JMC Cleaning Company respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect the details you give us when you request a quote or book a clean: your name, email address, phone number, property address or postcode, and any information you include in your message.
How We Use Your Information
Your information is used only to respond to your enquiry, provide a quote, arrange and deliver your cleaning service, and keep in touch about your booking.
Sharing Your Information
We never sell your personal information. We only share it with the members of our team who need it to carry out your cleaning service, or where we are legally required to do so.
Data Security
We take reasonable technical and organisational steps to keep your information safe and to prevent unauthorised access, loss or misuse.
How Long We Keep It
We keep enquiry and booking records only for as long as needed to provide our service and to meet our legal and accounting obligations.
Your Rights
You may ask us at any time for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will respond promptly.
Cookies & Similar Technologies
When you first visit our website we ask for your consent before using any non-essential cookies. Necessary storage is always active: it keeps the site working and remembers your cookie choice (saved in your browser for up to 12 months). Analytics cookies would help us understand how visitors use the site, and Advertising/Marketing cookies would help us measure and personalise our adverts, for example through Google Ads. These are only used if you switch them on. We do not run any analytics tags. We use the Google Ads tag (provided by Google Ireland Ltd / Google LLC) to measure when a quote request submitted through our website follows an advert, and to improve our advert delivery. If — and only if — you have accepted Advertising/Marketing cookies, when you submit a quote request we also pass your email address and phone number to Google's tag for 'enhanced conversions'; the tag hashes (scrambles) them in your browser before sending, and Google uses them only to match the enquiry to an advert you saw. If you have not accepted Advertising cookies, no email or phone number is shared with Google. Your quote request itself is emailed to us so we can reply. We use Google Consent Mode v2, so Google services are told to deny analytics and advertising storage by default until you give consent. You can change or withdraw your consent at any time using the 'Cookie Settings' link in the website footer, or by clearing your browser storage.
Contact Us
Questions about this policy? Email info@jmccleaner.com or call 07570 114946.